Labeling a Ticket When It Is Changed
Within the workflow rules, we could add or remove labels when creating a new ticket. Now, if a ticket undergoes changes, such as a change in status, we can add or remove labels using a workflow rule.
Within the workflow rules, we could add or remove labels when creating a new ticket. Now, if a ticket undergoes changes, such as a change in status, we can add or remove labels using a workflow rule.