4. API Integration for External Ticket Management on our Support

by Velis Singu

In response to requests from our clients, we are introducing an API for the support application. This new feature enables the creation and management of support tickets through external applications directly into Singu. Users utilizing third-party software will now have the capability to seamlessly create tickets that are sent to and managed within support.velistech.com, streamlining support processes and enhancing user experience across platforms.